Return Policy for Hockey Stick Ski Poles

We want to ensure your satisfaction with your purchase of hockey stick ski poles. Please read our 30-Day Store Credit Return Policy carefully to understand the guidelines and procedures for returning these products:

1. Returns Eligibility: To be eligible for a return for store credit, your hockey stick ski poles must be in unused and undamaged condition. Returns will only be accepted within 30 days of the original purchase date.

2. Reasons for Returns:

Returns for store credit will be accepted for the following reasons:

The product arrived and is not what you expected.
You received the incorrect product.
You wish to return the product for any other reason within the 30-day return window.

3. Return Procedure: To initiate a return for store credit, please contact our customer support team by filling out the contact form and entering the order number in the subject line.

4. Return Shipping: Customers are responsible for the cost of return shipping, unless the return is due to a product defect or an error on our part. We recommend using a trackable and insured shipping method to ensure the safe return of the product.

5. Product Condition: Returned hockey stick ski poles must be in their original packaging and in the same condition as when they were received.

6. Store Credit Issuance: Once we receive and inspect the returned product, we will issue store credit equal to the original purchase price, excluding any shipping charges.

7. Damaged or Defective Products: While structurally sound, each set of ski poles is unique and blemishes are not only expected but make each set special. However, if you are not completely satisfied with your purchase, we'll gladly exchange your ski poles for another comparable set or store credit within 30 days of the original purchase order.

8. Contact Us: For any questions or assistance with the return process, please contact our customer support team by filling out the contact form on our website.

Please note that this return policy is subject to change without prior notice. To stay informed about any updates or modifications, we recommend visiting our website or contacting our customer support team.

By making a purchase of hockey stick ski poles, you acknowledge and agree to the terms and conditions of this 30-Day Store Credit Return Policy. We appreciate your business and are here to assist you with any questions or concerns you may have.